
WEB DESIGN AGENCY
Services
Your website is your ‘always on’ sales assistant and you have about 50 milliseconds to make a great first impression – no pressure! The chances are you are fully aware of the huge impact your web design has on boosting credibility and customer acquisition and you are here because your website is underperforming.
Let’s see how we can help…
- Web design & UX
- User testing & prototyping
- Content & CMS training
- Best practice SEO
- WordPress development
- Hosting & maintenance
Our approach
We believe it’s really important to get under the hood of your brand, understand your business challenges and identify any gaps in our knowledge of the audience – before working together to define any web design brief.
Armed with the answers to the below, we can crack on with designing an award winning, traffic driving and lead generating solution:
1. Purpose
We begin any web design project by understanding your business and the core purpose of your website, what are we trying to do? And what does success look like?
2. Audience
Who is it for and what do we want them to do? A thorough understanding of your audience needs is vital to plan effective user journeys that increase conversion.
3. Brand audit
How does your brand stack up? If we know we need to create a more professional and credible website, does your logo and brand identity support this?
4. Content audit
What do we have at our disposal currently? Do we have a content strategy? Where are the potential gaps? Who will be required to produce the content?
5. Technical requirements
Last but not least, what are the mandatory pages, functionality, technical specifications and platform integrations required for the build?
How can we help?
WEB DESIGN AND UX
Creating a useful, usable and engaging website experience that converts means planning your website architecture, content hierarchy and interactions carefully to meet the needs of your audience. Think create a sitemap and wireframes that support optimal user journeys and maximise conversion, before designing key pages and progressing to build.
USER TESTING AND PROTOTYPING
To validate our thinking, our website wireframes can be built into a clickable prototype that simulates key user journeys through the site. This can be used for internal testing, sharing with stakeholders or a more extensive testing approach that involves recruiting a sample of your target audience.
CONTENT PLANNING & CMS TRAINING
Website content planning is vital to help your customers along their journey and persuade them to convert. Think can help you determine what to ditch, keep, re-purpose or create from scratch and provide content services such as copywriting, video, infographics, downloads and much more. We can also provide your team with WordPress CMS training.
BEST PRACTICE SEO
Technical, on-page and off-page SEO best practice is included with every website we push live. This all starts with an existing site audit, keyword research informed by the brief and what is happening in the market. The result is an optimisation plan for go live and our ongoing monthly SEO plans, designed to meet the needs of our clients.
WORDPRESS DEVELOPMENT
Think are experts in WordPress, which is open source content management software. It allows us to develop flexible and customisable websites built to modern standards and observes web development best practices. We also ensure that your site is built to exacting design and usability standards; it will be mobile friendly and feature intuitive web design and navigation.
HOSTING & MAINTENANCE
All our websites are fully maintained. We provide a managed VPS hosting package with 99.99% guaranteed uptime SLA and ensure all sites are kept secure and updated. But our services extended way beyond keeping the lights on 24/7. Think are proactive in looking for ways to optimise your website and can provide ongoing support packages where required.
Web Design FAQs
Here are some typical questions from our customers, however please do get in touch if you would like more information on anything related to designing a website!
Our other services
- Audience research
- Competitor analysis
- Brand strategy & workshops
- Brand identity & logo design
- Brand guidelines & TOV
- Brand toolkit & communications
- Campaign planning
- Content strategy
- Content creation
- Social media management
- PR & copywriting
- Video
- Advertising creative
- Marketing literature
- Social media graphics
- Exhibition graphic design
- Illustration & infographics
- Corporate stationery & comms

“The team at Think Design were fundamental to this project. They guided us throughout the design process, at all stages providing us with creative concepts on time. It was a difficult project, which grew substantially as we progressed. The team managed the changes brilliantly. I had total trust in the team and they delivered. I would recommend Think Design for any web project but particularly for a membership organisation that has many stakeholders.”
RACHEL JOHNSON
MARKETING DIRECTOR
BIMA