Award winning

Wood Street Mission

A complete brand and campaign overhaul for one of Manchester’s oldest charities

The challenge

Wood Street Mission is one of Manchester’s oldest charities founded over 150 years ago.

They help 1000s of children and families living on a low income in Manchester and Salford by providing practical help to help meet children’s day-to-day needs and improve their life chances through a number of campaigns.

As an independent charity, they rely entirely on supporters to raise and donate funds and items, and to raise awareness of their work in the Manchester charity campaign sector.

In a very crowded sector, it was difficult for Wood Street Mission to be seen amongst the trees.

Our print partner Galloways referred Wood Street Mission. At first, they partnered with us to create their annual newsletter. Throughout this collaboration, Des, the CEO, outlined his vision to standardise the charity’s visual identity. This included making everything more consistent.

After years of working with freelancers, the brand ‘style’ had become muddled. It was all in need of a brand refresh.

After delivering the newsletter successfully, we returned to Wood Street Mission. We discussed their brand and how Think could assist them further. This included agreeing a list of deliverables that would be included as well as a detailed brand guidelines document. You can download this here.

The approach

We started with a brand audit. This is where we analysed the current brand against the environment it competes within for support and donations. From the audit, we explored how we could potentially develop a visual style for a campaign and how the proposed evolved logo would work with this new visual style.

The brand results

The steps that followed the approved logo involved creating a set of brand guidelines and rules. These guidelines played a pivotal role in ensuring the visual effectiveness of various logo variations. Their clarity and flexibility were also crucial, enabling easy adaptation to diverse design requirements throughout the campaign year.

The guidelines would ultimately end up having two main sections. The first was the rules and styles for the Wood Street Missions, with the second part being the campaign brand style. 

Keeping the campaigns consistent

Consistency was key in the rebranding exercise. We created a set of brand guidelines and rules. These guidelines played a pivotal role in ensuring the visual effectiveness of various logo variations. Their clarity and flexibility were crucial in enabling easy adaptation to the anticipated diverse design requirements throughout the campaign year.

The guidelines ultimately ended up having two main sections:

  • The first was a set of rules and styles for the Wood Street Mission brand
  • The second part being the campaign brand style.

A key aspect of the rebrand was to create a set of campaign sub-brands that were distinctly different, that visually linked to what they were, without them looking inconsistent.

The theory being that they would become more easily recognised as Wood Street Mission campaigns.

Due to the nature of Wood Street Missions’ campaigns, we have continued to collaborate closely with them. This allowed us to launch the rebrand and seamlessly incorporate new visuals as new fundraising ventures commenced. The first being the Books Forever, a Manchester charity campaign.

With a predefined list of deliverables, we initially set the style for an A5 flyer, creating an illustration and graphic style. This is a normal process as it sets out the visual style.

Subsequently, this extended to the Books Forever campaign collateral. It also served as a reference point for the rest of the campaigns.


Wood Street’s rebranding delivered measurable impact:

  • Brand searches increased by 100%, Feb 23 to Feb 24, indicating enhanced search queries of interest.
  • Social media followership grew by 900% across all platforms helping expand our online community.
  • 213 posts on Facebook over 12 months with an average organic engagement of 36 reactions on each social post.
  • As well as positive feedback from all stakeholders (volunteers, donors, beneficiaries) confirms enhanced brand recognition and affinity.
  • For a spend of just £10,000, Wood Street Mission increased donations from around £500k to £750k
    Donations increased by 50% in the calendar year helping raise both money and repurpose clothing and books

The quality of our execution is evident in the seamless integration of our brands across the various channels. From social to the website, campaign marketing collateral and vehicle livery.

This has helped to consistently deliver engaging content in line with the new branding, and effectively communicates their mission and impact.

“Wherever possible, we try to engage with local companies/suppliers for all our services. With THINK being just that, it certainly ticked a box. I like the fact that THINK aren’t a large company, as I think that communication and attention to detail and the requirements of the client, tend to be more at the forefront of companies like THINK. Dislike – Paul failed to bring any biscuits with him on his most recent visit!”

Des Lynch, CEO, Wood Street Mission

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